Privacy Policy

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the purpose of fulfilling your order.

We may need contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce applicable national laws. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We will never pass your information on to any third parties except in the following circumstances;

if we are legally required to do so

to pass your details on to a supplier to better resolve a product issue, but this would only be with your consent.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, please use your online account, or e-mail us at info@kingfisher-raw.com

Your rights

You have the following rights in relation to your data:

  • Right to access - The right to request copies of the information we hold about you at any time, or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

  • Right to correct - The right to have your data rectified if it is inaccurate or incomplete.Right to erase - the right to request that we delete or remove your data from our systems.Right to restrict our use of your data - the right to "block" us from using your data or limit the way in which we can use it.

  • Right to data portability - The right to request that we move, copy or transfer your data

  • Right to object - the right to object to our use of your data including where we use it for our legitimate interests.

 

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/

 

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.Links to other websites.

 

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. Changes of business ownership and control.

 

Cookies

This Website may place and access certain cookies on your computer. All cookies used by this Website are used in accordance with current UK and EU Cookie Law. Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling to Wesley's Raw Store provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the Website may not function fully or as intended.

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept. You can choose to delete cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

  • Essential Cookies: These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

  • Analytical/performance: These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics. This could include your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content

  • Functionality: These cookies collect data to remember choices users make to improve and give a more personalised experience.